HELPFUL INFORMATION :

EXTRA PERSONS : Extra kids/adults are charged above the base double occupancy rate ( kids 6-12 years rs 1000 and kids 13 years and above/adults rs 2000 per night ) This needs to be informed at the time of booking and is only allowed in the superior/deluxe/cottages. We do not allow even small kids in the standard room.

VIEW : Kindly note that although we are a beach front property , our rooms all have garden view , this is because we have a lot of trees and greenery which adds to the peaceful ambience here at Chalston.

The standard / standard large / cottages and deluxe rooms are all 200m from the beach front and the superior rooms are 350-400m from the beach front .

Our restaurants has an amazing full view of the sea , and open for breakfast , lunch and dinner .

CANCELLATION POLICY : If the booking becomes cancelled , we do not refund the amount regardless of the circumstances / reasons for cancellation. If the cancellation comes to us before 14 days of arrival we can change the dates of the booking ( upon availability of course )

BALANCE PAYMENT : The balance payment needs to be settled before or at the time of check in . This is standard practice .

IDS : Please note that all guests , including Indian nationals need to carry a valid ID.  This is a government requirement and we cannot check in anyone without a valid government approved ID.

TIMINGS : The reception is open 24x7

The restaurant is open from 7.30 am to 10.30 am last order ( same with room service )

Breakfast buffet : 7.30 am to 10.30 am sharp. ( inclusions : 2 Indian veg options that rotates between poha/upma and puri bhaji/pao bhaj/idli sambhar , baked beans , fried item , cold cuts , fruits , vegetables , bread , cereals , tea, coffee , juice , biscuits and pastry. You can also order a complimentary choice of eggs , aloo paratha and pancakes)

CHECK IN AND CHECK OUT TIME : The check in time is 2 pm and the check out time is 11 am sharp.

Early check in before 6 am is considered a full days charge.

Between 6 am and 11 am , we charge 50 per cent of the room charge.

All arrivals between 11 am and 2 pm would be offered free only upon availability.

Late check out from 11 am and 4 pm would be charge 50 per cent of the room rate and 4 pm onwards would be considered a whole extra night and charged accordingly.

Please note that this is strictly upon availability and needs to be confirmed beforehand with the reception staff.

ROOM CLEANING : Between 9 am and 5 pm , kindly leave the key in the reception and we will get your room cleaned.

OUTSIDE FOOD AND DRINKS : We do not allow Swiggy/Zomato on the hotel premises , there are several restaurants close by if you wish to dine out. We do allow alcohol from out but ONLY in your rooms , not in the public area of the hotel.